Terms & Conditions

Terms and conditions

KOKAE by Lux are products by Lux Retail a general partnership registered in Switzerland under company number CHE-173.467.535 and operates in the following website www.kokaebylux.com.

You are agreeing to all of the terms and conditions by using the Website.

 

Payment

You can pay for Items on the Sites using the following payment options: Mastercard and Visa credit cards, Swiss Postfinance and PayPal.

We offer the “Verified by Visa” and “MasterCard SecureCode” service which provides you with a safer shopping experience when using your credit card online.

When the payment is processed through PayPal customers will be redirected to the PayPal website where they can select their payment method.

Customers will receive an invoice confirming the order once KOKAE by Lux receives the payment.

 

Order Processing

Orders are processed on business days (Monday – Friday) excluding public holidays in Switzerland.

Customers will be provided with tracking numbers once orders are shipped out.

 

Cancellation

KOKAE by Lux reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases.

 

Copyright

All Content on www.kokaebylux.com is protected by Swiss and international copyright laws.

We reserve the right to amend these Terms from time to time. These Terms were most recently updated on January 2018.